Privacy Policy

Last Updated: January 2025

Jimoria ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://jimoria.com or use our interior design services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request consultations
• Subscribe to our newsletter
• Engage with our services
• Communicate with us via email or phone

This information may include:

• Name and contact details (email address, phone number, mailing address)
• Project details and design preferences
• Payment and billing information
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. This includes:

• Google Analytics cookies for website performance analysis
• Facebook Pixel for advertising and analytics
• Session cookies to maintain your preferences

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our interior design services
• To process consultations, bookings, and service requests
• To communicate with you about projects, updates, and inquiries
• To send promotional materials and newsletters (with your consent)
• To improve our website and service offerings
• To analyze usage patterns and optimize user experience
• To process payments and prevent fraudulent transactions
• To comply with legal obligations and protect our rights

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary to fulfill our contractual obligations
• Legal obligation: Processing is necessary to comply with the law
• Legitimate interests: Processing is in our legitimate interests and does not override your rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Payment processors
• Email marketing platforms
• Cloud hosting services
• Analytics providers (Google Analytics, Facebook)

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Enforce our terms and conditions
• Protect our rights, property, or safety
• Prevent fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related information may be retained for up to 7 years for legal and accounting purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another service
• Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided below.

7. Australian Privacy Principles (APP)

As an Australian business, Jimoria complies with the Australian Privacy Principles under the Privacy Act 1988. We are committed to:

• Open and transparent management of personal information
• Giving you access to your personal information
• Correcting your personal information when requested
• Protecting your information from misuse and loss

8. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. By using our services, you consent to such transfers.

12. Do Not Track Signals

Some browsers have a "Do Not Track" feature. Currently, our website does not respond to Do Not Track signals. You may, however, disable cookies through your browser settings.

13. Cookie Policy

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

Types of cookies we use:

• Essential cookies: Necessary for website operation
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Us

16. Complaints

If you believe we have breached the Australian Privacy Principles or applicable privacy laws, you may lodge a complaint with us. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact:

Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992

© 2026 Jimoria. All rights reserved.